Why Subscription Fatigue Deserves More Attention Than AI Regulation
The Specific Harms
The dark-pattern landscape around subscriptions has become extreme. Signing up takes one click; canceling requires navigating through retention offers, phone calls, or intentionally confusing flows. Price increases are announced through emails designed to be overlooked. Free trials convert to paid subscriptions without meaningful friction.
These practices exploit well-known cognitive biases systematically. Users pay for services they forgot they signed up for. Price increases accumulate because checking against what one is paying requires effort. The subscription bundle becomes an invisible tax on attention.
Why This Over AI
The cultural effect matters too. Addressing subscription practices would demonstrate that consumer technology can be regulated effectively, reducing the sense that digital markets are beyond governance. This matters for whatever future AI regulation eventually looks like.
If I had to choose one area where targeted policy intervention would produce the largest consumer welfare improvements in the next two years, subscription practices reform would win by a wide margin over any AI-focused agenda.